Orders
Where is my order?
Every order moves through the same stages. Ask for an update at any time with your order reference.
- Stage 1ReceivedYour order request has been submitted and you have an order reference.
- Stage 2ConfirmedWe have confirmed the scope in writing and proposed a kickoff date.
- Stage 3PaidPayment has been received and your kickoff is scheduled.
- Stage 4In deliveryThe work is under way, milestone by milestone.
- Stage 5Handed overDeliverables, documentation and credentials are with you, and aftercare is running.
Request a status update
Enter your order reference and the email address used for the order. We reply by email within 1–2 business days.